Contact Us

You may find answers to many common questions in our FAQ or Help Center.

If you need any additional assistance, please feel free to contact us through our Contact Us page or send us an email. Our customer support team will be happy to assist you with questions regarding our beauty and skincare products, orders, shipping, returns, and other general inquiries.

Our customer support team is available Monday–Friday, 9:00 AM–5:00 PM EST. We typically respond to emails within 1 business day. If you have not received a response, please check your spam or junk mail folder.

Thank you for your patience and understanding. Our team is committed to providing helpful and timely customer service and will respond to your inquiry as soon as possible.

To help us assist you more efficiently, please avoid sending multiple emails regarding the same request, as duplicate messages may delay our response time.

Email: service@epicquestis.com

Company Name: Hubei Xiyi E-Commerce Co., Ltd.

Company Address: Room 602-122, Factory Building No. 6, No. 189 Jinshan Avenue, Kaitie District, Huangshi, Hubei, China

Contact Information: +86 17623582972